01 / By role

Automation for Product manager

Automations that take work off a Product manager's desk.

Customer support

Support ticket triage that gets the urgent ones answered first

Every ticket is categorised, prioritised by customer and issue, routed to the right queue and, when it is a known question, answered from an approved template. Urgent issues reach a person in seconds.

Read the breakdown

02 / USE CASES

Website and app localisation

New and changed text is detected, translated by AI using your glossary and tone, and queued for a native speaker to approve before it goes live.

Customer feedback to roadmap

All feedback is collected in one place, grouped into themes by AI, linked to the matching Jira or Linear issues and summarised in a weekly digest with how many customers asked for what.

Release notes and changelog

Merged pull requests and closed tickets are turned into a changelog, customer-friendly release notes, an in-app announcement and help-centre updates, ready for one review.

Self-updating help centre

Recurring questions are detected in tickets, new articles are drafted by AI from the best answers, and articles that no longer match the product are flagged for review.

Automations →